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Access Sports Medicine & Orthopaedics
Background |
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- Allergy and Rheumatology
- Cardiology
- Community Service Organizations
- Dermatology
- Family Practice
- Gastroenterology
- Internal Medicine
- Multi-Specialty Groups
- Neurology
- OB/GYN
- Oncology
- Ophthalmology
- Optometry
- Orthopaedics
- Otolaryngology
- Pain Management
- Pediatrics
- Physiatry
- Physical Therapy
- Plastic Surgery
- Psychiatry
- Radiology
- Rhuematology
- Urology
- Vascular and Transplant
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Access Sports Medicine & Orthopaedics provides state-of-the-art, complete musculoskeletal healthcare in a patient-centric setting with 16,000 square feet of offices and examination rooms. Physicians strive for one-on-one treatment and therapy where results and patient satisfaction are paramount. The inability to quickly locate lost or misplaced patient charts and reports, compounded by the excessive time spent searching for charts, were the driving forces in Access’ pursuit of a paperless chart solution.
Statistics
| Location: |
Exeter, NH |
| Size: |
2 locations, 9 providers, 45 employees |
| Volume |
800 patients per week |
Solution
Access Sports Medicine & Orthopaedics began its search for the most cost-effective
and efficient solution by first investigating electronic medical records
(EMRs). Senior management found EMRs to be too complex, not user-friendly
and not cost-effective. After meeting SRS representatives at a BONES Society
conference, Access selected SRS Chart Manager™, a solution that provides
powerful workflow tools such as messaging, electronic prescriptions, referral
order management, integrated transcription services and customized flow
sheets with an award-winning clinical document management engine that
eliminates the need for paper charts.
“The SRS medical records software solution is much more cost-effective
than purchasing an entire EMR package and far less complicated to
use,” says Cheryl Roy, Business Manager & Special Projects Coordinator. “SRS has improved communications among our clinical, business and
administrative staff by facilitating quick and easy access to information that
is necessary to do our jobs efficiently.”
Access is a proponent of staying on the cutting edge, always seeking new
ways to sustain its place as one of the top orthopaedic practices.
After implementation, Roy notes that staff job satisfaction has improved
significantly as a result of instant chart access and a more relaxed office
atmosphere. “While the staff still remains busy, it is no longer faced with the
chaos and inconvenience of searching for missing charts or information,”
states Roy. “The SRS messaging component is a compelling benefit. When
triage nurses take messages from patients, they attach messages directly to
charts, and then send them to the appropriate physician’s inbox. Physicians
answer messages immediately now that charts are at their fingertips. Overall, SRS has positively impacted our entire practice." |
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